SGI makes use of 3rd party delivery services to deliver all online purchases within provinces and central locations. Deliveries to outlying areas may attract a longer delivery times and on rare occasions may attract an additional surcharge that may not be calculated on checkout. In the event of this being applicable, SGI may contact the consumer to arrange an additional payment for delivery or seek an alternative cost effective delivery solution.

All orders and products are pre inspected before leaving our dispatch location which is monitored by cctv. A 3rd party collection service is responsible for the timeous delivery and collection of all orders which include the handling of parcels. In the event of mishandled, damaged or opened parcels, refrain from accepting it and report it to SGI immediately for investigation.